Sipher AI features use credits. Credits are a balance that each AI action draws down.
Where credits come from#
- Plan allowance: your plan includes a monthly amount that resets each month. Amounts differ by plan. See pricing.
- Credit packs: you can buy extra credits. When the monthly allowance runs out, purchased credits are used next.
- Organisation pool: if you belong to an organisation, you use the organisation’s shared AI credits. If they run out, ask your workspace admin to increase the AI allocation.
Check your balance#
Go to Settings > AI & Smart Features. It shows credits used this month, when they reset, and a Running low or Limit reached note. The AI Credits section of Settings > Billing shows the monthly amount, purchased credits and usage. In the mobile apps, look for AI Credits in Settings.
Buy more#
- Open Settings > AI & Smart Features.
- Choose Buy More AI Credits. It opens Settings > Billing.
- Pick a pack.
When credits run out#
An Out of AI Credits message appears when you try an AI feature. AI features work again after the monthly reset, after you buy a pack, or after an admin adds credits for your organisation.
What costs credits#
Chat messages and tools such as rewrite, reply suggestions, summaries, task extraction and translation each use credits. The amount used depends on how much text is processed. The usage list on the AI settings page shows the last 30 days by feature.
See Sipher AI chat and Rewrite and reply help for the features themselves.