An organisation lets a team use SipherMail under its own domain, with shared mailboxes, one plan and one place to manage members.
What to know first#
- Owners and admins manage the organisation from the Org Panel. On the web, open it from the link at the bottom of the mail sidebar.
- New here? Set up your organisation walks through sign-up and the setup checklist.
- Set up a custom domain first. You need at least one verified domain before you can add members or shared mailboxes. See Custom domains.
- Members get their own login and mailbox. The organisation plan applies to everyone in it.
- Business plans and what they include are listed on the pricing page.
- Owners and admins can change the organisation’s name, billing email and AI switch in Organisation settings.
- Set up your organisationCreate a business workspace, confirm your email, and follow the setup checklist from your domain to your first mailbox and team invitations.
- Custom domainsAdd your own domain to SipherMail, publish the ownership, MX, SPF, DKIM and DMARC records, and read the status of each one.
- Organisation settingsChange the organisation name, address slug and billing email, and switch Sipher AI on or off for everyone in the organisation.
- Shared inboxesCreate a shared mailbox for a team, choose who can use it and find it in the web sidebar.
- Roles and permissionsWhat each organisation role can do in the Org Panel, and how to give someone a narrower role than Admin.
- Team managementRoles, adding members, seats, the organisation plan, shared AI credits and support for owners and admins.
- Import mail for membersAdmins can import mail from Gmail, Outlook or any IMAP server into a member mailbox or shared inbox and follow each import’s progress.
- Offboarding membersRemove someone from your organisation and decide what happens to their mailbox, sessions and seat.
- Sign out and wipe devicesHow owners and admins sign a member out of every device and ask their phones to clear SipherMail’s cache, and what a wipe cannot do.
- Sending limitsHow per-minute, hourly and daily sending limits work, and what happens after repeated violations.
- Single sign-on and SCIMLet members sign in through your identity provider with OIDC or SAML, and provision accounts automatically with SCIM 2.0.
- Lists, shared contacts and announcementsMailing lists, catch-all addresses, shared contacts, organisation templates, announcements and data export in the Org Panel.
- Calendar resourcesAdd meeting rooms and shared equipment that members can reserve from the calendar, with double bookings refused automatically.
- Team schedulingPublish one booking link for a team, either giving each guest the member booked least recently or a time when everyone is free.
- Security centerEnforce two-factor, password rules and network limits, review member security, sign people out and read security alerts.
- Retention and legal holdsDelete or archive old mail on a schedule, test a policy with a dry run, and protect members from deletion with a legal hold.
- DLP rules and email footerWarn or block outgoing mail that contains card numbers, keys and other sensitive patterns, and add a legal footer to every message.
- Message trace and deliverabilityFind out what happened to an outgoing message, watch bounce rates, and check SPF, DKIM and DMARC for your domains.
- MTA-STS and TLS reportingOptional DNS and web records that make other mail servers insist on encrypted delivery to your custom domain, and report failures.
- AI insightsSee how much Sipher AI your organisation uses, which features are used most and how AI credits are spread across members.