Owners and admins manage the team from the Org Panel. On the web, use the link at the bottom of the mail sidebar.
Roles#
| Role | What it means |
|---|---|
| Owner | The top role. An owner cannot be removed from the member list. |
| Admin | Can open the Org Panel and manage the team. |
| Member | Uses their own mailbox and the organisation plan. |
Add a member#
- Open the Org Panel and choose Team Members.
- Choose Invite Member.
- Enter a username, choose one of your verified domains, and add a display name.
- Leave the password blank to generate one, or type one.
- Choose a role, Member or Admin, then Create Member.
This creates a full mailbox and account. A Member Created box shows the login details so you can pass them on. Each member then signs in with their address and password.
To change a role or remove someone, use the menu at the end of their row (Make Admin, Make Member or Remove). The same menu has AI Token Limit, which caps that person’s monthly AI use. Leave it blank for no cap.
Plan, seats and AI credits#
- The organisation plan applies to every member. Members see "Managed by" the organisation instead of their own billing.
- Members share one pool of AI credits from the organisation.
- Open Billing in the Org Panel. The Seats tab shows used seats and lets you change the seat count. You cannot go below the number of members. Increases are prorated and decreases apply at the next renewal.
See the pricing page for plans.
Support#
Choose Contact Support in the Org Panel, which opens /org/support. Select New Ticket, add a subject, category and message, and follow replies there.